Call booking service

Published: 21 August 2020

If you have a query, you can book a telephone call with a member of the IPSA MP Support or Payroll team.

If you have a query about your tax code, please contact HMRC directly first on 03000 534 720 (staff) or 03000 581 588 (Members) as they can advise on why the code has been allocated and if it is correct.

Please book a call with an IPSA Payroll Officer to discuss:

  1. Your own employment (terms and conditions, salary, pension, national insurance, any of our employee schemes – for example, Cycle2Work).

  2. The MP’s staffing budget and issues related to the employment of staff working for the MP (or volunteers). These discussions will be limited to the MP or their nominated payroll proxy with access to the staffing budget report in IPSA Online.

If you wish to discuss any other topics, please book a call with an IPSA Account Manager.

After your call, please use the feedback survey afterwards to let us know how it went and suggest any improvements.